Management team

Meet the team who is leading the insight and the creation of loyalty throughout the banking and payment ecosystems, supported by over 75 talented individuals in our Welcome Real Time offices in France, Singapore, and Brazil.

Thierry Reginato, General Manager

Thierry has more than 25 years experience in software solutions and services dedicated to the financial industry. He started his career as a consultant working with Gemalto and MasterCard where he developed a solid expertise in electronic payment solutions. Passionate about technology & innovation, more particularly software and their application in the everyday life, he joined Welcome Real Time 18 years ago where he held several positions. Appointed as Product Manager and then Head of Professional Services, he led the Welcome Real Time loyalty software implementation for most of the international clients with teams deployed in France, Singapore and Brazil. Member of the Executive Committee and leading the Business and Operations activities, he contributed to major strategic changes of the company. He was appointed General Manager in May 2015.

Pierre Boces, Head of Product Marketing and Consulting

Pierre has brought an extensive knowledge of the payment business to Welcome Real Time, having held various positions at First Data International, Gemalto, Bull Smart Cards & Terminals and VeriFone. Pierre oversees activities related to Corporate marketing, Product marketing, Product management and Consulting and Pierre and his team design, market, and promote innovative solutions that bring value to our clients .

Alexandre Dorado, Head of Professional Services

Alexandre acquired a significant experience in loyalty and reward programs solutions for the financial services during his last 17 years career at Welcome Real Time. Alexandre leads the definition and implementation of the overall professional services offering of Welcome Real Time, heading a team of senior project managers and technical consultants. Alexandre combines a deep project management expertise with a strong focus on how our technology can be a driver of business success. He is a key leader in delivering our powerful loyalty solutions to the market.

Vincent Macé, Financial Controller and HR Manager

Vincent joined Welcome Real Time in 2005, bringing a strong experience of financial leadership and expertise. He coordinates and leads his team to drive positive financial and business performances. Vincent anticipates, understands, and responds to the internal and external needs to meet or exceed expectations within the organisational parameters.

Ravisankar, Director, Head of R&D, Managed Services, Maintenance & Support

Ravisankar has over 20+ years of experience of software products design and development in the ERP/EMV/Payments and Loyalty domains. He joined Welcome Real Time in 2003 as Senior Solution Architect. He has successfully led the product solution development, integration, and project management for Welcome Real Time key clients. Promoted to Director, Head of R&D in January 2013, Ravi manages software labs in Singapore. In 2015 he has taken over add-on IT functions, Managed Services, Maintenance & Support along with R&D reporting to the Group CIO.

Xavier Delaroue, Head of Pre-sales

With a solid 20 years of experience in the smart card, software solutions and payment services industries in the US and in France, Xavier has been leading Welcome Real Time's Presales team for 5 years, leveraging on a very successful track record of managing the delivery of loyalty solutions throughout the EMEA region. He drives his team to provide proactive, reliable, efficient and outstanding support to the Sales and Business Development teams in qualifying prospects and clients, assessing their business needs and defining the recommended solution which will bring immediate and tangible value to these clients.