In addition to the delivery & integration services, we provide a complete set of training offering the right combination of standard instructions, hands-on practice and refresher sessions so that you and your teams can maximise your subject matter retention, and successfully utilise that knowledge on a daily basis. We believe that training is essential to extract the most value from the long-term usage of a business application. Our mission is to train you and your teams at your premises, deliver the specific sessions in line with your business needs and teach you new concepts gradually. Our clients benefit from skilled professionals, 20 years practices of worldwide loyalty implementations and instructors expert in Loyalty.

Our training team provides a full suite of training modules around Welcome Real Time Loyalty platform XLS (extended Loyalty Software). See below some examples of the training modules available:

  • XLS Familiarisation & Standard XLS Software installation: Provides a practical introduction to XLS so that all project stakeholders can gain a good understanding of the XLS solution along with a ‘loyalty lab’ delivery
  • XLS Solution overview: Understand how XLS different modules work and interact
  • XLS Campaigns & Rewards: Learn how to translate marketing campaigns into XLS campaigns parameters
  • XLS Segmentation definition & use: Learn how to create targeted campaigns according to customer profiles
  • XLS Programme Activity Monitoring: Learn how to monitor the loyalty programme activity.

For the full catalogue and more details on training sessions from Welcome Real Time, please fill out our contact form